The purpose of this Privacy Policy is to describe how the website www.quattromedicasrl.com, hereinafter referred to as the “Site”, is managed with regard to the processing of personal data of users who browse it. This notice is also provided pursuant to Article 13 of Legislative Decree No. 196/2003 (the “Personal Data Protection Code”) and Regulation (EU) 2016/679 (GDPR), as amended, to those who access the Quattro Medica S.r.l. Site. This notice applies only to the Site and not to other websites that may be accessed by the User via external links. It is also based on Recommendation No. 2/2001 adopted on 17 May 2001 by the European Data Protection Authorities, gathered in the Group established under Article 29 of Directive 95/46/EC, which identifies minimum requirements for the online collection of personal data, in particular regarding the methods, timing and nature of the information that data controllers must provide to Users when they access web pages, regardless of the purpose of the connection. Users are invited to carefully read this Privacy Policy before submitting any personal information and/or completing any electronic forms on the Site. For the use of specific services, Users will from time to time be provided with specific information and, where necessary, asked to give their explicit consent to the processing of their personal data. As of 25 May 2018 (the date of entry into force of the GDPR), this Site processes certain data on the basis of the legitimate interests of the data controller.
As with all websites, this Website uses log files in which information collected automatically during users’ visits is stored. The information collected may include: Internet Protocol (IP) address; browser type and device parameters used to access the Website; name of the Internet Service Provider (ISP); date and time of the visit; referring and exit pages; and, where applicable, the number of clicks. This information is processed in automated form and collected exclusively on an aggregated basis for the purpose of ensuring the proper functioning of the Website and for security reasons (as of 25 May 2018, such data are processed on the basis of the legitimate interests of the data controller). For security purposes (anti-spam filters, firewalls, virus detection), automatically recorded data may also include personal data such as the IP address, which may be used, in compliance with applicable law, to block attempts to damage the Website or to cause harm to other users, or any other activity that is harmful or constitutes a criminal offence. Such data are never used for user identification or profiling, but solely for the protection of the Website and its users (as of 25 May 2018, such data are processed on the basis of the legitimate interests of the data controller). Data collected during the operation of the Website are used exclusively for the purposes indicated above and are stored only for the time strictly necessary to carry out those activities. In any case, such data will never be disclosed to third parties for any reason, except where required by law or upon lawful request by judicial authorities. Data used for security purposes (blocking attempts to damage the Website) are stored for 15 days.
Pursuant to European Regulation (EU) 2016/679 (GDPR) and applicable national legislation, the User may, within the limits and under the conditions provided by law, exercise the following rights: to request confirmation of whether or not personal data concerning them exist (right of access); to obtain information about the origin of the data; to receive intelligible communication of such data; to obtain information regarding the logic, methods, and purposes of the processing; to request updating, rectification, integration, erasure, anonymization, or blocking of data processed in violation of the law, including data that are no longer necessary for the purposes for which they were collected; where processing is based on consent, to receive, at the cost of any medium used, their data provided to the data controller in a structured, commonly used and machine-readable format; to lodge a complaint with the supervisory authority (Italian Data Protection Authority – Garante Privacy); and, more generally, to exercise all rights granted by applicable law.
Requests shall be addressed to the Data Controller. Where data are processed on the basis of legitimate interests, the rights of the data subjects remain guaranteed (except for the right to data portability, where not applicable), in particular the right to object to the processing, which may be exercised by sending a request to the data controller.
This Website is owned and managed by Quattro Medica S.r.l., with registered office at Via A. Manzoni 20, Novellara 42017 (RE), Italy, Tax Code and VAT number 01418430359, which acts as the Data Controller of personal data.
Quattro Medica S.r.l. ensures compliance with applicable data protection legislation (Legislative Decree No. 196/2003).
The processing of personal data related to the web services of this Website takes place at the aforementioned headquarters of Quattro Medica S.r.l. and is carried out exclusively by technical staff of the department in charge of processing, or by any persons appointed to occasional maintenance operations. Personal data are processed using electronic or otherwise automated tools. No data deriving from the web service are disclosed or disseminated.
Personal data provided by Users who submit requests for information material (newsletters, answers to inquiries, etc.) are used solely for the purpose of providing the requested service or performance and are disclosed to third parties only where strictly necessary for that purpose.
1) Browsing Data
The computer systems and software procedures responsible for the operation of this Website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to be associated with identified data subjects; however, by its very nature, it could, through processing and association with data held by third parties and only upon explicit request by the Judicial Authorities, allow users to be identified.
This category of data includes IP addresses, domain names of the computers used by users connecting to the Website, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), and other parameters relating to the user’s operating system and IT environment. Such data are used for the purpose of obtaining statistical information on the use of the Website and to ensure its correct functioning. These data constitute log files.
2) Data Voluntarily Provided by Users/Visitors
Users may browse the Website without revealing their personal identity to Quattro Medica S.r.l. However, if users choose to provide their personal data, they consent to their collection and use as described in this Privacy Policy.
If users, by accessing this Website, voluntarily and explicitly send their personal data in order to access certain services or to submit requests via email, this will result in the acquisition by Quattro Medica S.r.l. of the sender’s address and/or any other personal data, which will be processed exclusively to respond to the request or to provide the requested service. Personal data provided by users will be disclosed to third parties only where necessary to fulfil users’ requests. Specific summary notices will be progressively displayed on pages of the Website prepared for particular services upon request.
3) Cookies
This Website uses “cookies” (small files stored on the hard drive) on certain pages for the automatic collection of data in order to analyse web page access, customise the services offered, and personalise Website content.
The following important information applies to cookies: the Website offers functionalities that are available only through cookies; cookies allow the Website to identify the user and enable the user not to re-enter their password multiple times; the Website mainly uses session cookies, which are automatically deleted at the end of each access session. Users may always refuse cookies freely; however, in this case, access to certain services provided on the Website may be limited.
Except for what is stated with regard to browsing data, the User is free to provide the personal data requested from time to time by Quattro Medica S.r.l. However, failure to provide such data may result in the impossibility of providing the requested services.
Quattro Medica S.r.l. does not sell or transfer, for consideration, Users’ personal data collected during browsing of the Website to third parties for marketing purposes without the explicit consent of the data subject concerned. Quattro Medica S.r.l. may combine Users’ data with information collected by other companies in order to improve and personalise the services offered and the content of its websites.
Quattro Medica S.r.l., through the Website, collects personal data in order to provide a safe, convenient, efficient, and personalised service to the User. In this regard, the User authorises Quattro Medica S.r.l. to use personal data for the following purposes: to provide the User profile in relation to the electronic communication services offered; to provide services and customer support upon request; to resolve disputes and address issues; to prevent potentially prohibited or unlawful activities and enforce the provisions of the User Agreement; to personalise, measure, and improve the services offered and the content of the websites; to provide information on the services offered and those of other companies by sending communications regarding service updates and promotional offers; and to compare and verify the accuracy of data with third parties.
The User acknowledges and agrees that Quattro Medica S.r.l. may disclose personal data upon request by Judicial Authorities, within the limits prescribed by law, as well as in cases of violation of the Privacy Policy, in civil and criminal proceedings, including those involving infringement of third-party rights, in order to protect the rights, property, or safety of any User.
The Website and its Users do not tolerate “spamming”, i.e., the unsolicited and unwanted sending of commercial or advertising materials and information. The User is not authorised to include another Website User’s email address in mailing lists (email or postal) without their explicit consent. Users are invited to report any cases of spamming or email spoofing to Quattro Medica S.r.l.
Quattro Medica S.r.l. performs automatic message checks and may use manual filters to detect spam, viruses, attempts to obtain personal data, or other unlawful activities, or to transmit illegal or prohibited content; however, it does not permanently store messages sent through these tools.
Emails sent to Quattro Medica S.r.l. are not stored permanently, and the email address will not be used for marketing purposes, nor will it be sold or transferred to third parties.
The login and password are the only “keys” that allow the User to access their account on the Website. Users are advised to use strong passwords combining numbers, letters, and special characters, and not to disclose such information to third parties.
If the User chooses to share their login credentials, password, or personal information with third parties, they shall be responsible for all actions carried out through their account. If the User loses control of their password, they may no longer be able to control the use of their personal data and may be subject to legally binding actions taken on their behalf.
Therefore, if for any reason the password is compromised, the User must immediately notify Quattro Medica S.r.l. and change it without delay.
The User may view, control, and modify part of the stored data at any time. Users are invited to update their data promptly in the event of any changes or inaccuracies.
Once submitted, users may no longer modify or delete posted messages.
Quattro Medica S.r.l. will close the account and delete personal data as soon as reasonably possible upon the User’s request, submitted through the specific interface available on the Website, in accordance with the activity of the account and applicable legal requirements.
Quattro Medica S.r.l. retains personal data associated with closed accounts in order to comply with legal obligations, prevent fraud, collect any outstanding payments, resolve disputes and issues, provide assistance in the event of investigations, and take other actions in compliance with Article 132 of Legislative Decree 196/2003.
The User may direct any further requests to Customer Service.
The processing is carried out using automated tools (e.g., electronic procedures and systems) and/or manually (e.g., on paper-based media) for the time strictly necessary to achieve the purposes for which the data were collected and, in any case, in compliance with applicable laws and regulations.
Quattro Medica S.r.l. ensures the security and storage of telematic traffic data in compliance with Article 132 of Legislative Decree 196/2003, guaranteeing that telematic traffic data, excluding the content of communications, are retained for eighteen (18) months from the date of communication, for the purposes of investigation and prosecution of criminal offences.
Quattro Medica S.r.l. adopts the security measures required for the protection of stored traffic data, both for law enforcement purposes and for ordinary operational purposes, as prescribed by the provision of the Italian Data Protection Authority of 17 January 2008, entitled “Security of telephone and telematic traffic data” (Official Gazette No. 30 of 5 February 2008), as amended and supplemented by the provision of 24 July 2008 (Official Gazette No. 189 of 13 August 2008), regarding the regulatory framework on telephone and telematic traffic data.
The User is informed that internet communications, such as email or webmail, may pass through different countries before being delivered to the recipient. Therefore, Quattro Medica S.r.l. cannot be held responsible for any unauthorized access or loss of personal information beyond its control.
Except for the cases expressly indicated in this Privacy Policy, this document refers exclusively to the use and disclosure of data provided directly by the User. If personal data are shared on other websites, the use and disclosure of such data may be subject to different rules. Quattro Medica S.r.l. does not control the privacy policies of third parties, and the User is subject to the privacy rules of those third parties, if applicable. Users are encouraged to obtain information on such policies before sharing personal data with others
Quattro Medica S.r.l. may modify the content of this Privacy Policy at any time by publishing the new version on its Website. All new terms and conditions will take effect 30 (thirty) days after the date of publication.
If our help pages do not answer any questions regarding the Privacy Policy, please contact the Data Controller at the following address: Quattro Medica S.r.l. – Via A. Manzoni, 20 Novellara 42017 RE, email: info@quattromedica.it.